Privacy Policy

Privacy Policy

Last updated: February 2026

StudyLab (“we”, “our”, or “us”) is committed to protecting the privacy of students, teachers, and schools that use our platform. This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

1.1 Student Information

  • Account Information: Name, username, and class enrollment (provided by teachers)
  • Practice Data: Answers, response times, accuracy, and progress metrics
  • Session Data: Login times and duration of use

We do NOT collect from students:

  • Email addresses (not required for student accounts)
  • Home addresses
  • Phone numbers
  • Social media profiles
  • Photos or biometric data

1.2 Teacher and Administrator Information

  • Name and email address
  • School affiliation
  • Account activity and settings

1.3 Technical Information

  • Device type and browser information
  • IP address (for security purposes)
  • Usage patterns and feature interactions

2. How We Use Information

2.1 Educational Purposes

  • Providing personalized learning experiences
  • Tracking student progress and generating reports
  • Identifying areas where students need support
  • Enabling teachers to monitor class performance

2.2 Service Operations

  • Maintaining and improving the platform
  • Providing customer support
  • Ensuring security and preventing fraud
  • Analyzing usage to improve features

2.3 Communications

  • Sending service-related announcements to teachers/admins
  • Responding to support requests

We do NOT:

  • Sell student data to third parties
  • Use student data for advertising
  • Create marketing profiles of students
  • Share data with social media companies

3. Data Sharing

We only share information in these limited circumstances:

3.1 Within Educational Institutions

  • Teachers see their students’ progress data
  • School administrators see school-wide data
  • District administrators see district-wide data

3.2 Service Providers

We use trusted service providers for:

  • Cloud hosting (data stored in Canada)
  • Analytics (aggregated, non-personal data only)

We may disclose information if required by law or to protect the safety of users.

4. Data Security

We implement industry-standard security measures:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • Canadian-hosted infrastructure

5. Data Retention

  • Active Accounts: Data retained while account is active
  • Inactive Accounts: Data deleted after 2 years of inactivity
  • Upon Request: Schools may request data deletion at any time

6. Children’s Privacy (COPPA & PIPEDA)

StudyLab is designed for use by schools and complies with:

  • COPPA (Children’s Online Privacy Protection Act)
  • PIPEDA (Personal Information Protection and Electronic Documents Act)

Schools are responsible for obtaining necessary parental consent. We:

  • Collect only information necessary for educational purposes
  • Do not require personal email for student accounts
  • Do not engage in behavioral advertising to students
  • Provide schools with access to student data

7. Your Rights

7.1 Schools and Parents Have the Right To:

  • Access student data we hold
  • Request correction of inaccurate data
  • Request deletion of student data
  • Export student data in a portable format

7.2 How to Exercise These Rights

Contact your school administrator, or email us at privacy@studylab.ca

8. Canadian Data Storage

All data is stored on servers located in Canada, subject to Canadian privacy laws.

9. Changes to This Policy

We will notify schools of significant changes to this policy via email at least 30 days before changes take effect.

10. Contact Us

For privacy questions or concerns:

Privacy Officer Email: privacy@studylab.ca Address: Calgary, Canada

For general inquiries, visit our Contact Page.

Summary for Parents

What we collect: Your child’s name, practice answers, and progress in learning modules.

What we DON’T collect: Email, home address, phone number, or photos.

How it’s used: Only to help your child learn and to show teachers their progress.

Who sees it: Only your child’s teachers and school administrators.

Your rights: You can ask the school to see or delete your child’s data at any time.